Nolima is a UK-focused online jewellery store offering a curated range of earrings, necklaces, rings, bracelets, jewellery sets, charms and related accessories.

We work with selected brands, wholesalers, suppliers and fulfilment partners to offer modern jewellery to customers shopping online in the UK.

Our official website is nolima.co.uk.

Nolima is operated by OUTSOURCEUK LTD, Company No. 16575737, registered in England and Wales.

Nolima currently operates as an online retailer through nolima.co.uk.

Our collections may include:

• Earrings
• Necklaces
• Rings
• Bracelets
• Jewellery Sets
• Charms
• Hair Accessories
• New Arrivals
• Sale items

No. Nolima is a curated jewellery retailer. We may offer products from selected brands, wholesalers, suppliers and other approved partners.

Brand and product information will be shown on individual product pages where applicable.

We only intend to list branded products where we have a legitimate wholesale or supply relationship.

We will only describe Nolima as an authorised retailer or official stockist where that status has been confirmed by the relevant brand.

We aim to present products as accurately as reasonably possible. However, colour and finish may appear slightly different depending on lighting, photography, your screen settings and normal manufacturing variations.

Materials vary by product and may include:

• Sterling silver
• Gold plating
• Gold vermeil
• Stainless steel
• Brass
• Cubic zirconia
• Crystals
• Gemstones

Please check the individual product page for the most relevant product information.

No. Materials differ between products. Some pieces may be gold-plated, gold vermeil or use another base material.

Please review the material specification shown on the individual product page before purchasing.

Gold-plated jewellery can naturally change appearance over time. Exposure to moisture, perfume, skincare products, chemicals and regular wear may affect the finish.

We do not make a universal hypoallergenic claim for every product. Where verified information is supplied by a brand or manufacturer, it may be shown on the relevant product page.

1. Select the product you want.
2. Choose any required size, colour or variation.
3. Add the product to your basket.
4. Proceed to checkout.
5. Enter your delivery and billing details.
6. Select an available delivery method.
7. Complete payment.

Contact us as soon as possible at info@nolima.co.uk.

We will try to help before fulfilment begins, but changes cannot always be guaranteed after an order has entered processing.

Please contact us as quickly as possible at info@nolima.co.uk.

If your order has already been processed or dispatched, you may need to follow our return procedure instead.

An order may occasionally be cancelled because of:

• Stock becoming unavailable
• Payment failure
• Fraud-prevention checks
• Supplier availability
• An obvious pricing error
• Incomplete delivery information

For UK customers, prices are generally displayed in GBP (£) where configured. The final currency and amount will be shown during checkout.

The payment methods currently available will be displayed securely at checkout.

Nolima operates through Shopify and supported payment providers. Payment data is processed through the available secure checkout systems.

Nolima is focused primarily on serving customers in the United Kingdom. Available shipping methods will be shown during checkout.

Depending on the product, an order may be dispatched from:

• Nolima-held stock
• A brand partner
• A wholesale supplier
• A distributor
• A third-party fulfilment centre

No. Some products may be fulfilled from outside the United Kingdom. Product-specific shipping information should be reviewed before purchase where available.

Delivery times depend on the product, fulfilment location, supplier, carrier and destination.

Please use the delivery estimate shown on the relevant product page or at checkout as your main guide.

Where tracking is available, tracking details will normally be sent after your order has been dispatched.

Some products may be supplied or fulfilled from different locations. Your order may therefore arrive in multiple parcels and on different dates.

Some orders fulfilled from outside the UK may be subject to customs, import VAT or related charges depending on the shipping arrangement.

Where we know additional charges may apply, we aim to make this clear before purchase.

Please check your tracking information first. If your order appears significantly delayed, contact info@nolima.co.uk with your order number.

Please first check:

• Around your property
• With household members
• With neighbours
• Any designated safe place
• Carrier delivery photographs or notifications

If it is still missing, contact us promptly.

Eligible UK consumers may have the right to cancel certain online purchases within 14 days of receiving the goods, subject to applicable exclusions.

Contact us before returning any product.

Email info@nolima.co.uk and include:

• Your name
• Your order number
• The product you wish to return
• The reason for the return
• Photographs where relevant

Please do not automatically return an item to the address shown on the parcel.

Different products may have different return addresses depending on the relevant supplier or fulfilment partner. Contact Nolima first for the correct return instructions.

Certain pierced or hygiene-sensitive jewellery may not be eligible for a change-of-mind return once protective seals or hygiene packaging have been removed, where permitted by law.

This does not affect your rights where a product is faulty, damaged or incorrectly supplied.

For change-of-mind returns, customers may be responsible for return shipping unless we state otherwise.

Faulty, damaged or incorrect goods will be handled in accordance with applicable UK consumer rights.

Once an eligible return has been received and approved, the refund will normally be issued to the original payment method.

Your payment provider may require additional time before the refund appears on your account.

Contact info@nolima.co.uk as soon as possible.

Please include:

• Your order number
• Photographs of the product
• Photographs of the packaging
• A photograph of the shipping label where relevant

Contact us with your order number and photographs of the item received. We will review the issue and provide appropriate instructions.

Please use our Ring Size Guide and review the sizing information shown on the individual product page.

Not necessarily. Different brands may use UK, US, EU or numerical sizing systems.

Always check the product-specific size information before ordering.

Necklace lengths create different looks depending on the chain and neckline. Please review our Necklace Size Guide and the measurements on each product page.

Measure around your wrist using a flexible measuring tape or a piece of string, then compare the measurement with the sizing information shown for the product.

Unless the brand provides different instructions, we recommend:

• Keeping jewellery dry
• Removing jewellery before bathing or swimming
• Avoiding perfume, creams and harsh chemicals
• Storing pieces separately
• Gently wiping jewellery after wear

This depends on the material. For plated jewellery in particular, frequent water exposure may shorten the life of the finish.

We generally recommend removing jewellery before swimming unless the relevant product or brand specifically states otherwise.

Store jewellery in a dry place, away from direct sunlight and separately where possible to help minimise scratching and tarnishing.

Yes. Jewellery can make a thoughtful gift for birthdays, anniversaries, celebrations and other occasions.

Gift packaging availability may vary by product and supplier. Where available, it will be shown on the product page or during checkout.

This can depend on the fulfilment arrangement. If an order is being sent directly as a gift and you have a specific requirement, please contact us before ordering.

Some products may be shipped directly from an approved brand, supplier, distributor or fulfilment partner instead of first being sent to Nolima.

No. For orders placed through nolima.co.uk, Nolima remains your customer service contact.

Not necessarily. Packaging may include:

• Nolima packaging
• Brand packaging
• Supplier packaging
• Neutral fulfilment packaging

Where an approved brand or supplier fulfils an order directly, the shipping label may show the name of that fulfilment partner.

Personal information may be used to process orders, arrange delivery, provide customer service, manage returns, prevent fraud and operate the website.

Please see our Privacy Policy for full information.

Where a supplier needs to fulfil your order directly, we may provide the information reasonably necessary for delivery, such as your name, delivery address and relevant order details.

Use the unsubscribe link included at the bottom of the marketing email or contact info@nolima.co.uk.

Please check your:

• Inbox
• Spam folder
• Junk folder
• Promotions folder

If you still cannot find it, contact us using the email address used during checkout.